Privacy policy
In order to ensure the protection of your privacy and bring you closer to the way of collecting, using, connecting, publishing and using personal data, we act in accordance with the Privacy Policy.
General information
Before collecting data, the Online Store informs the customers to whom the data refers about the following:
In order to successfully process customer orders, it is necessary for customers to submit the following data to the Online Store: name and surname, address, email and phone number. With the help of this data, the Online Store will be able to deliver the ordered goods to customers, as well as inform customers about the current status of the order. The online store collects only necessary, basic data about customers/users and data necessary for business operations and informing users in accordance with good business practices and with the aim of providing quality service. Applying or registering on the Online Store implies the user's consent to the Online Store sending him email, SMS and Viber notifications. The online store gives customers a choice including the ability to decide whether or not they want to be removed from mailing, SMS and Viber lists used for marketing campaigns.
Cookies
The online store uses "cookies" to help customers adapt their Internet use to their needs.
A cookie is a text file that is placed on the hard drive of each individual customer by the web server. Cookies cannot be used to launch a program or deliver a virus to a computer or other device used by the customer.
Cookies are uniquely assigned to each individual customer, and can only be read by the web server in the domain that sent them to the customer. One of the primary purposes of cookies is to provide convenience that will save customers time.
Data security
The online store will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of customer personal data. The online store will store personal data provided by customers on secure servers (password and firewall protected). All electronic transactions made by customers will be encrypted using SSL technology. Of course, data transmission over the Internet is inherently insecure and the Online Store cannot guarantee the security of data sent over the Internet. Customers are solely responsible for safeguarding their password and user details.
Availability of Collected Customer Information
Customers may require the Online Store to provide any personal information that the Online Store holds about them. By registering, customers give their explicit consent for their personal data to be used for marketing campaigns, however, customers can at any time request the Online Store to no longer process their personal data for marketing purposes.
Information collected by the Online Store may be stored, processed and transferred to all countries that are signatories to the Council of Europe Convention on the Protection of Individuals with regard to Automatic Processing of Personal Data, in order to enable the use of information in accordance with these Privacy Rules. By registering on the Online Store, customers expressly consent to such transfer of personal data.
Customer Data Retention Period and Update
Your personal data will not be kept longer than is necessary to achieve the purpose for which it was collected. If the period of storage of personal data is prescribed by law, LUX DECOR DOO will keep the data within the given legal term. After the fulfillment of the purpose, i.e. the expiration of the legally prescribed period for data storage, the data will be permanently deleted.
In certain cases, personal data may be stored for a longer period of time, for the purposes of fulfilling legal obligations (eg the Law on Accounting and the like or to establish, exercise or defend a legal claim, in accordance with applicable regulations and laws).
Customers are obliged to inform the Online Store if any of the registered personal data needs to be corrected or updated.
Importance of the Privacy Policy
The online store can update the Privacy Policy, from time to time, by adopting and posting amendments to it. Customers are hereby informed that they should periodically check the Online Store in order to be aware of any possible changes to the Privacy Policy. Also, the Online Store can notify customers about changes to the Privacy Policy via email, SMS and Viber.
General information
Before collecting data, the Online Store informs the customers to whom the data refers about the following:
- that the online store was established by the company LUX DECOR DOO
- that the legal entity responsible for data collection is LUX DECOR DOO
- that the primary purpose of data collection and processing is to facilitate the smooth functioning of the Online Store, the safety of Online Store users, and to enable electronic commerce for Online Store visitors in accordance with the law;
- that the collected data is used in a way that enables the identification of the person of the participant of electronic commerce in accordance with good business practices, the preservation of business secrets, and in accordance with the Law on the Protection of Personal Data of the Republic of Montenegro, the General Data Protection Regulation of the European Union - GDPR), and other relevant legal sources in the field of personal data protection;
- all state bodies that exercise the right to use data based on the law and/or court decision;
- that providing personal data is voluntary, and that no one who does not want to be a user of the Online Store is obliged to leave any data, but that leaving data is mandatory for registration and shopping on the Online Store;
- that the person who gave his consent to the collection and processing of data can withdraw his consent at any time and without explanation, which as a legal consequence produces the termination of the status of user of the Online Store and the termination of any further collection of data from the person who withdrew his consent;
- that in case of unauthorized processing, persons have rights to the protection of personal data, as well as other rights they have under the Law.
In order to successfully process customer orders, it is necessary for customers to submit the following data to the Online Store: name and surname, address, email and phone number. With the help of this data, the Online Store will be able to deliver the ordered goods to customers, as well as inform customers about the current status of the order. The online store collects only necessary, basic data about customers/users and data necessary for business operations and informing users in accordance with good business practices and with the aim of providing quality service. Applying or registering on the Online Store implies the user's consent to the Online Store sending him email, SMS and Viber notifications. The online store gives customers a choice including the ability to decide whether or not they want to be removed from mailing, SMS and Viber lists used for marketing campaigns.
Cookies
The online store uses "cookies" to help customers adapt their Internet use to their needs.
A cookie is a text file that is placed on the hard drive of each individual customer by the web server. Cookies cannot be used to launch a program or deliver a virus to a computer or other device used by the customer.
Cookies are uniquely assigned to each individual customer, and can only be read by the web server in the domain that sent them to the customer. One of the primary purposes of cookies is to provide convenience that will save customers time.
Data security
The online store will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of customer personal data. The online store will store personal data provided by customers on secure servers (password and firewall protected). All electronic transactions made by customers will be encrypted using SSL technology. Of course, data transmission over the Internet is inherently insecure and the Online Store cannot guarantee the security of data sent over the Internet. Customers are solely responsible for safeguarding their password and user details.
Availability of Collected Customer Information
Customers may require the Online Store to provide any personal information that the Online Store holds about them. By registering, customers give their explicit consent for their personal data to be used for marketing campaigns, however, customers can at any time request the Online Store to no longer process their personal data for marketing purposes.
Information collected by the Online Store may be stored, processed and transferred to all countries that are signatories to the Council of Europe Convention on the Protection of Individuals with regard to Automatic Processing of Personal Data, in order to enable the use of information in accordance with these Privacy Rules. By registering on the Online Store, customers expressly consent to such transfer of personal data.
Customer Data Retention Period and Update
Your personal data will not be kept longer than is necessary to achieve the purpose for which it was collected. If the period of storage of personal data is prescribed by law, LUX DECOR DOO will keep the data within the given legal term. After the fulfillment of the purpose, i.e. the expiration of the legally prescribed period for data storage, the data will be permanently deleted.
In certain cases, personal data may be stored for a longer period of time, for the purposes of fulfilling legal obligations (eg the Law on Accounting and the like or to establish, exercise or defend a legal claim, in accordance with applicable regulations and laws).
Customers are obliged to inform the Online Store if any of the registered personal data needs to be corrected or updated.
Importance of the Privacy Policy
The online store can update the Privacy Policy, from time to time, by adopting and posting amendments to it. Customers are hereby informed that they should periodically check the Online Store in order to be aware of any possible changes to the Privacy Policy. Also, the Online Store can notify customers about changes to the Privacy Policy via email, SMS and Viber.